Clarity in IT disputes


When IT disputes arise concerning the quality and suitability of delivered software, hardware or related services, we are well placed to give expert advice and assessment, particularly with regard to whether a project has been delivered with reasonable skill and care.

Our broad range of in-house experience with managing and delivering large IT projects in a wide spectrum of market sectors means we can provide highly informed opinions, which have helped us secure settlements in many cases where a clear understanding of ‘what went wrong’ was vital.

Software licensing disputes


As a leading provider of expert witness services in the TMT sector, we have built a broad base of in-house expertise and knowledge in relation to licensing disputes particularly in Oracle, SAP and Microsoft Dynamics for large corporates across EMEA and the US.

Quantum assessment


In split trials where quantum is considered separately, there is often a need for IT expertise to assess who was responsible for delays and whether reported defects were defects of change. All these factors affect the assessment of quantum.

System and service requirements against expected deliverables


We provide retrospective gap analyses to assess whether what was delivered matches the system and service requirements laid down in the contract.

Project management suitability and delivery benchmarking


Our team of PRINCE2 specialists review PMO documentation and performance while our benchmarking analysts perform industry standard comparisons on the system to assess relative performance. 

Hardware and software suitability and functionality


We are regularly instructed to examine non-functional requirements such as processing power, execution time, rendering speeds and user experience to provide opinion on the suitability of the architecture and system design from a practical fitness for purpose point of view.

Past experience


We have been instructed to provide CPR Part 35 compliant expert reports in civil disputes in many cases in the High Court and County Courts, including:

  • London Borough of Southwark –v- IBM (High Court TCC)
  • Kingsway Hall Hotel –v- Red Sky IT (High Court TCC)
  • Watford Electronics Limited v Sanderson CFL Limited (Court of Appeal)
  • SAM Business Systems –v- Hedley & Co (High Court TCC)
  • R. Benfield –v- Life Racing (High Court TCC)
  • Horace Holman Group Limited –v- Sherwood International Group Limited (High Court TCC)
  • Automotive Latch Systems Limited –v- Honeywell International Inc (Commercial Court)

What our clients say


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To speak to one of our experts, or find out about our IT dispute and expert services, please get in touch.

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