“...I found [the IT Group Expert] to be extremely proficient and knowledgeable in the case matter and found his report to be very informative and to the point in regards to the key findings...”
Clyde & Co
“I was impressed by [the IT Group Expert's] incredibly fast turnaround. They were very thorough and the investigation was carried out with great attention to detail.”
Addleshaw Goddard LLP
“I would not hesitate in recommending [the IT Group Expert] because he brings immense energy and expertise to bear on the issues, is clear and concise in writing and extremely persuasive when giving evidence.”
4 Pump Court
“From the initial instruction, [the IT Group Expert] provided robust, coherent and purposeful advice which paid particularly close attention to the instruction, a trait not always forthcoming in experts.”
Weightmans
“The report was instrumental in enabling us to obtain a satisfactory settlement of the claim brought by our client.”
Blackhurst Budd
“I have recommended [the IT Group expert] to a number of clients in heavy IT litigation because [their] expert reports are balanced, lucid and above all, jargon-free.”
8 New Square
“[The IT Group expert] has been unflappable in dealing with a very large scale, complex IT dispute with an extremely difficult defendant and expert on the opposing side.”
Instructed by a leading law firm to assist the Solicitors Regulatory Authority in the execution of a search and seizure order to collect digital evidence in connection with suspected illegal activity conducted by a specialist immigration law firm.
Technology
Investigation into suspected man in the middle (MITM) attack
Investigation into suspected man in the middle (MITM) attack
Instructed to investigate a case involving a suspected man in the middle (MITM) attack where communications between two parties were intercepted and the bank details on an invoice altered. Email headers in the email HTML were analysed, including sender, recipient and various authentication details, using our forensic review platform Intella Connect. The investigation concluded which of the parties’ accounts had been compromised.
Telecommunications
Expert technology opinion sought on breach of licensing warranties
Expert technology opinion sought on breach of licensing warranties
Instructed to provide expert opinion and assist insurers prior to settlement following an alleged breach of warranties resulting from the acquisition of a telecommunications business by anothermulti-national telecoms company. When agreeing on a price,several warranties were contained in a management deed in respect of IT-related issues, including Microsoft and Oracle software licensing, which the purchaser relied upon. Shortly after purchase, and following investigation, the purchaser alleged the warrantors were in breach of warranties made at the time of purchase.
Health Care
Technical issues exposed on US$3.75bn patient care records system
Technical issues exposed on US$3.75bn patient care records system
Appointed as IT expert for the liability and quantum hearings in an arbitration relating to a US$1bn IT dispute centred on the failure of a US$3.75bnpatient care records system. The project involved a complex, integrated national system provided by an international group of suppliers. Issues requiring review included the quality of the software, the system design and project delivery to determine the root causes of delay which spanned many years.
Technology
Expert advisory services for complex High Court technology case
Expert advisory services for complex High Court technology case
Appointed to provide expert technical advisory services for Lead Counsel in a long-running, complex UK High Court public sector technology case. The dispute surrounds the adequacy of a high-throughput electronic funds transfer at point of sale (EFTPOS) system and its various interlinking components and services. The exercise involved assessment of the contemporaneous evidence disclosed in order to ascertain whether hypotheses from the Defendant’s technical expert were valid.
Technology
Expert witness services in high-profile information technology case
Expert witness services in high-profile information technology case
Instructed as technology expert witness in a high-profile UK High Court case regarding functionality of a large, bespoke electronic funds transfer at point of sale (EFTPOS) payment and accounting system. Analysed contemporaneous and legacy documentation to opine on the suitability of the development process adopted in construction of the system. Key issues included the robustness of the software and its functionality, adequacy of the support services alongside review of historic bugs and issues, and testing practices.
Technology
Tactical approach to negotiations helps resolve public sector IT dispute
Tactical approach to negotiations helps resolve public sector IT dispute
Appointed to provide technical advisory services for a UK public sector IT implementation project which had fallen into dispute due to a disagreement regarding requirement gaps and scope creep. Following a “kill or cure” assessment, deployed tactic to assist the client with analysing the technical components of the delivery against the contractual dependencies to provide a ‘strengths and weaknesses’ portfolio for negotiation. The output provided to the client enabled successful continuation of the implementation.
Transportation
Technology advice for electronic toll charge programme in Southern Africa
Technology advice for electronic toll charge programme in Southern Africa
Technology advisory services in support of a European consortium engaged in a dispute relating to the commissioning of an open road tolling project in Southern Africa. Operating under the FIDIC Gold Book Conditions of Contract for Design, Build and Operate (DBO) projects, the dispute arose over the impact of delay and allegations of the Employer failing to discharge its operational obligations. Assessed fitness for purpose relative to expected KPIs and assumptions, system scalability and performance tuning for the future.
Telecommunications
SAP implementation project recovery for large media corporation
SAP implementation project recovery for large media corporation
Expert technology advisory services for a US$60m dispute relating to the implementation of an SAP enterprise resource planning software system at a major UK media and broadcasting corporation. The organisation was advised that specific SAP modules could interface with its legacy systems with no customisation and no changes to the existing legacy systems. In the event, the legacy systems required extensive re-work and the lifespan of the project, initially 12 months, extended to nearly three years.
Consumer Goods & Services
Expert analysis of household appliance responsible for series of fires
Expert analysis of household appliance responsible for series of fires
Instructed to produce expert report to assess the fitness for purpose of a household appliance manufactured by a multinational company. Investigation concentrated on whether the semi-conductor device was faulty, whether it was being used outside its specification, and whether the designers and suppliers were entitled to reasonably rely upon the position that selected components should be able to fail in a safe manner, even if the design of the appliance was sub-optimal.
Consumer Goods & Services
Specialist ADR support for systems supplier and automotive distributor
Specialist ADR support for systems supplier and automotive distributor
Appointed to provide expert determination for an automotive distributor based in the Middle East and its South African SAP implementation partner. Completion of a US$100m SAP platform solution required continuous progress monitoring and reporting on delays due to resourcing and scope changes. Reports identified causes and apportioned responsibility which was used to determine how much each party would contribute to associated costs of delay. For changes, reports identified whether individual aspects of functionality were in the original scope of work.
Financial Services
Bespoke project recovery for a UK-based health insurance provider
Bespoke project recovery for a UK-based health insurance provider
Appointed to provide independent project advisory services in relation to a frustrated technology implementation for an award-winning, UK-based health insurance provider. Key issues included a misunderstanding of initial expectations, continuous changes to project scope and an overall lack of communication, documentation and adherence to good project management. Following initial review of the project history, the exercise involved benchmarking performance of the supplied system against the legacy system to establish whether end-to-end performance had improved.
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