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Embracing fifth generation (5G) wireless to enable innovation in connectivity
Our experts apply in-depth knowledge of telecommunications systems and security to deliver clear and objective advice
From the provision of expert opinion on the fitness for purpose of telephony systems to forensic analysis to uncover dial through fraud, leading insurers and legal teams call on our experience and technical expertise in a wide range of telecommunications disputes.
Our in-depth knowledge of industry best practice and standards enables us to provide robust advice on the quality and suitability of delivered telecommunications systems, particularly in relation to the standard of installation, integration with IT systems, security and maintenance and performance measurement. Particular areas of expertise include PBX systems, internet telephony, VOIP and SIP trunk performance, telephone fraud and hacking investigations, and cabling and infrastructure disputes.
Technical issues exposed on US$3.75bn patient care records system
Appointed as IT expert for the liability and quantum hearings in an arbitration relating to a US$1bn IT dispute centred on the failure of a US$3.75bn patient care records system.
Appointed as IT expert for the liability and quantum hearings in an arbitration relating to a US$1bn IT dispute centred on the failure of a US$3.75bn patient care records system. The project involved a complex, integrated national system provided by an international group of suppliers. Issues requiring review included the quality of the software, the system design and project delivery to determine the root causes of delay which spanned many years.
Expert advisory services for complex High Court technology case
Appointed to provide expert technical advisory services for Lead Counsel in a complex UK High Court public sector technology case ...
Appointed to provide expert technical advisory services for Lead Counsel in a long-running, complex UK High Court public sector technology case. The dispute surrounds the adequacy of a high-throughput electronic funds transfer at point of sale (EFTPOS) system and its various interlinking components and services. The exercise involved assessment of the contemporaneous evidence disclosed in order to ascertain whether hypotheses from the Defendant’s technical expert were valid.
Expert witness services in high-profile information technology case
Instructed as technology expert witness in a high-profile UK High Court case regarding a bespoke EFTPOS payment and accounting system ...
Instructed as technology expert witness in a high-profile UK High Court case regarding functionality of a large, bespoke electronic funds transfer at point of sale (EFTPOS) payment and accounting system. Analysed contemporaneous and legacy documentation to opine on the suitability of the development process adopted in construction of the system. Key issues included the robustness of the software and its functionality, adequacy of the support services alongside review of historic bugs and issues, and testing practices.
Tactical approach to negotiations helps resolve public sector IT dispute
Appointed to provide technical advisory services for a UK public sector IT implementation project which had fallen into dispute ...
Appointed to provide technical advisory services for a UK public sector IT implementation project which had fallen into dispute due to a disagreement regarding requirement gaps and scope creep. Following a “kill or cure” assessment, deployed tactic to assist the client with analysing the technical components of the delivery against the contractual dependencies to provide a ‘strengths and weaknesses’ portfolio for negotiation. The output provided to the client enabled successful continuation of the implementation.
Technology advice for electronic toll charge programme in Southern Africa
Technology advisory services in support of a European consortium engaged in a dispute relating to the commissioning of an open road tolling project in Southern Africa ...
Technology advisory services in support of a European consortium engaged in a dispute relating to the commissioning of an open road tolling project in Southern Africa. Operating under the FIDIC Gold Book Conditions of Contract for Design, Build and Operate (DBO) projects, the dispute arose over the impact of delay and allegations of the Employer failing to discharge its operational obligations. Assessed fitness for purpose relative to expected KPIs and assumptions, system scalability and performance tuning for the future.
SAP implementation project recovery for large media corporation
Expert technology advisory services for a dispute relating to the implementation of an SAP enterprise resource planning software system at a major UK media and broadcasting corporation ...
Expert technology advisory services for a US$60m dispute relating to the implementation of an SAP enterprise resource planning software system at a major UK media and broadcasting corporation. The organisation was advised that specific SAP modules could interface with its legacy systems with no customisation and no changes to the existing legacy systems. In the event, the legacy systems required extensive re-work and the lifespan of the project, initially 12 months, extended to nearly three years.
Integrated expert team determines critical delays on high-tech data centre
Integrated programming, delay and IT expert services for an adjudication arising on a US$105m data centre in a European city to support critical IT load ...
Integrated programming, delay and IT expert services for an adjudication arising on a US$105m data centre in a European city to support 22MW of critical IT load. The 11,000m2 facility includes 5,200m2 of Tier III technical data centre space split into six self-contained data halls, each with dedicated power and cooling systems. Determined methodology for analysing causes of critical delay, appropriate baseline programme for measuring critical delay, and determined critical path for each project phase.
Consumer Goods & Services
Expert analysis of household appliance responsible for series of fires
Instructed to produce expert report to assess the fitness for purpose of a household appliance manufactured by a multinational company ...
Instructed to produce expert report to assess the fitness for purpose of a household appliance manufactured by a multinational company. Investigation concentrated on whether the semi-conductor device was faulty, whether it was being used outside its specification, and whether the designers and suppliers were entitled to reasonably rely upon the position that selected components should be able to fail in a safe manner, even if the design of the appliance was sub-optimal.
Consumer Goods & Services
Specialist ADR support for systems supplier and automotive distributor
Appointed to provide expert determination for a Middle East-based automotive distributor and its South African SAP implementation partner ...
Appointed to provide expert determination for an automotive distributor based in the Middle East and its South African SAP implementation partner. Completion of a US$100m SAP platform solution required continuous progress monitoring and reporting on delays due to resourcing and scope changes. Reports identified causes and apportioned responsibility which was used to determine how much each party would contribute to associated costs of delay. For changes, reports identified whether individual aspects of functionality were in the original scope of work.