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The world’s most highly regarded expert services
We carry out expert analysis of all aspects of technology, data security and telecommunications disputes
Operating globally, our team has worked on some of the world’s largest technology projects and disputes. With hands-on experience across the delivery life cycle using Agile and traditional Waterfall methods in multiple industries, we advise on a wide variety of client and supplier failures in relation to technology-based business transformations, implementations and outsourcing agreements.
Typically, we are analysing and measuring issues such as delay, overspend, best practice and the fitness for purpose of IT and Telecommunications systems. Our team can be involved at every stage of a dispute, from the initial identification of technical issues and the writing of expert witness reports to the provision of oral testimony in litigation, arbitration and adjudication. We also offer pre-action advice to help avoid disputes and to inform negotiations, as well as a commercial project advisory service which operates as the final point of escalation for items in dispute throughout a project.
We advise on data and security issues, such as GDPR and cybersecurity as well as providing opinion on whether warranties relating to technical deliveries, IT systems and licensing have been breached, intellectual property disputes and, in particular, disputes relating to software copyrights.
Selected Expert projects
Technology
Expert witness services in high-profile information technology case
Instructed as technology expert witness in a high-profile UK High Court case regarding a bespoke EFTPOS payment and accounting system ...
Instructed as technology expert witness in a high-profile UK High Court case regarding functionality of a large, bespoke electronic funds transfer at point of sale (EFTPOS) payment and accounting system. Analysed contemporaneous and legacy documentation to opine on the suitability of the development process adopted in construction of the system. Key issues included the robustness of the software and its functionality, adequacy of the support services alongside review of historic bugs and issues, and testing practices.
Telecommunications
Expert technology opinion sought on breach of licensing warranties
Instructed to provide expert opinion and assist insurers prior to settlement following an alleged breach of warranties resulting from the acquisition of a telecommunications business by another multi-national telecoms company.
Instructed to provide expert opinion and assist insurers prior to settlement following an alleged breach of warranties resulting from the acquisition of a telecommunications business by another multi-national telecoms company. When agreeing on a price, several warranties were contained in a management deed in respect of IT-related issues, including Microsoft and Oracle software licensing, which the purchaser relied upon. Shortly after purchase, and following investigation, the purchaser alleged the warrantors were in breach of warranties made at the time of purchase.
Technology
Expert advisory services for complex High Court technology case
Appointed to provide expert technical advisory services for Lead Counsel in a complex UK High Court public sector technology case ...
Appointed to provide expert technical advisory services for Lead Counsel in a long-running, complex UK High Court public sector technology case. The dispute surrounds the adequacy of a high-throughput electronic funds transfer at point of sale (EFTPOS) system and its various interlinking components and services. The exercise involved assessment of the contemporaneous evidence disclosed in order to ascertain whether hypotheses from the Defendant’s technical expert were valid.
Consumer Goods & Services
Investigation of software licensing dispute involving alleged copyright infringement
Instructed in the High Court case AFD Software v DCML Ltd to investigate a licensing dispute involving software enabling access to the Royal Mail’s postcode database for use in the automotive industry ...
Instructed in the High Court case AFD Software v DCML Ltd to investigate a licensing dispute involving software enabling access to the Royal Mail’s postcode database for use in the automotive industry. Investigations focused on software copyright infringement via the replication of proprietary source code in memory when using the software, the basis upon which a £14.1m claim was calculated, and analysis of technical validity of the argument.
Consumer Goods & Services
Expert analysis of household appliance responsible for series of fires
Instructed to produce expert report to assess the fitness for purpose of a household appliance manufactured by a multinational company ...
Instructed to produce expert report to assess the fitness for purpose of a household appliance manufactured by a multinational company. Investigation concentrated on whether the semi-conductor device was faulty, whether it was being used outside its specification, and whether the designers and suppliers were entitled to reasonably rely upon the position that selected components should be able to fail in a safe manner, even if the design of the appliance was sub-optimal.
Consumer Goods & Services
Expert technology opinion for digital island ferry ticketing dispute
Instructed to provide IT and project delivery expert witness services in the case of David MacBrayne Ltd v Atos IT Services (UK) Ltd, concerning failed implementation of a new ferry ticketing system for a fleet of vessels serving Scotland’s Hebridean and Clyde islands ...
Instructed to provide IT and project delivery expert witness services in the case of David MacBrayne Ltd v Atos IT Services (UK) Ltd, held before the Outer House of the Scottish Court of Session, concerning failed implementation of a new ferry ticketing system for a fleet of 33 vessels serving 53 ports throughout Scotland’s Hebridean and Clyde islands. Following contract review, considered primary causes of delay and failure and key dispute issues, including delivery methodology (‘Agile’ vs. ‘Waterfall’).
Our sectors
Integrated knowledge and expertise spanning global industries and sector
Our technology experts have advised on complex projects throughout the Americas, Europe, Africa, Middle East, Asia and Australia, that span the entire spectrum of global industries, sectors and subsectors.
